Privacy Policy

This Privacy Policy explains how Moonshine (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from https://moon-shine.org(the “Site”) or otherwise communicate with us. By using our Site, you agree to the practices described in this policy.

Information We Collect

We collect information to operate our store efficiently and to provide you with the best shopping experience possible. When you visit our Site, certain information about your device and browsing activity is automatically collected, such as your browser type, IP address, time zone, cookie data, and the pages or products you view.

When you make a purchase or attempt to do so, we collect information such as your name, billing and shipping address, payment details, email address, and phone number. We may also collect any information you provide when you contact us for customer support or inquiries. This data helps us process orders, arrange shipping, communicate with you, prevent fraud, and improve our services.

How We Use Your Information

We use your information primarily to fulfill orders, process payments, deliver purchased items, and provide updates about your order. We also use it to communicate with you, screen for potential risk or fraud, and personalize your shopping experience.

If you have given us consent, we may use your email address to send you promotional messages or product updates. You may unsubscribe from such communications at any time.

Sharing Your Personal Information

We share your personal information only with trusted third-party service providers that help us operate the store. Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and manage orders. Shopify stores and processes your data on secure servers and complies with international data protection laws. You can read Shopify’s privacy policy at https://www.shopify.com/legal/privacy.

We may also share your information with payment processors such as PayPal, Stripe, or Shopify Payments to process transactions securely, and with logistics companies to arrange delivery. In addition, we use tools such as Google Analytics and Meta Ads to understand customer behavior and improve marketing effectiveness.

We do not sell or rent your personal information to any third party.

Cookies

Our Site uses cookies and similar technologies to provide essential functions, remember your cart contents, and improve your browsing experience. Cookies help us recognize you when you return to our website and allow us to analyze site performance.

You can disable cookies in your browser settings, but some parts of the Site may not work correctly without them. We may also use cookies to display relevant advertising on other websites or social media platforms. You can manage your advertising preferences by visiting Facebook’s or Google’s ad settings pages.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When you request deletion or close your account, your information is securely erased from our systems.

We take appropriate measures to protect your data, including SSL encryption and secure servers, but no transmission over the Internet can be guaranteed as completely secure.

International Data Transfers

Our business is operated from the United Arab Emirates, and your information may be transferred and processed in other countries where Shopify and our service providers operate, including the United States, Canada, and the European Union. By using our Site, you consent to this cross-border data transfer.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information, withdraw your consent to marketing, request a copy of the information we hold about you, or lodge a complaint with your local data protection authority.

California residents may have rights under the California Consumer Privacy Act (CCPA), and European customers under the General Data Protection Regulation (GDPR).

To exercise any of these rights, please contact us at info@moonshine.international.

Children’s Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal data from minors. If you believe your child has provided personal information, please contact us to have it removed.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Any updates will be posted on this page, and your continued use of the Site after such changes means you accept the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@moonshine.international or through our website https://moon-shine.org